Shipping Agreement provides fastest order processing and flexible shipping options.

1. For free shipping orders, please note that we may use either USPS or FedEx/UPS as the carrier to ship our order.

2. Order processing takes 1-2 business days, if the order doesn't need further payment verification & approval. During the weekend, holiday season or if the batteries are out of stock, it will require more time.

**NOTE: We do not have same day processing. Actual shipping time does not include processing time, and is added in addition to processing time.

3 We generate the shipping label prior to shipping the order. Even though an USPS or FedEx/UPS tacking number is available to you, it does not mean the order is ready to ship out.

4. USPS or FedEx/UPS should update the tracking information for the packager once the package is picked up. However, depending on the shipping method, it may take longer for FedEx/UPS to update the tracking for the ground delivery package.

5. Once an order is shipped out by USPS or FedEx/UPS, we are neither responsible for, nor able to pre-determine, customs taxes and duties collectable at the receiving end. Customer is responsible for paying all such amounts as may be requested. Such amounts are not refundable in the event of merchandise being return.

6. In certain special circumstances, your selected shipping method may not able to ship due to shipping regulations, customer service may contact you with different shipping options.

7. FedEx/UPS does not delivery to PO.Box mailing address. If you put the incorrect address, it will delay the delivery. The shipping carrier may charge extra fee for the address correction. You are responsible for the extra address correction fee if you entered the wrong shipping address with the order.

Class 9 Shipping Fees/Delivery Times:
Important Notice: any 2nd Day/Next Day Air or other express air shipments are not guaranteed by UPS/FedEx. Class 9 shipments require delivery by Cargo planes, and may take an additional 1-3 Business Days. Unfortunately, we do not have Cargo delivery schedules and recommend customers to add 1-3 Business Days as a buffer.

  • Items that has "DGR" or "DGR-A" in product title may have additional Class 9 Handling Fees, and the Order will not ship out until that fee is paid.

  • See the product description of the item for links and/or more information regarding the additional Class 9 Fees.

International Buyers - Please Note:

  • Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

  • Please check with your country's customs office to determine what these additional costs will be prior to buying.

The Fedex Ground or FEDEX Ground Home transit time map is shown in the map below. The package can reach most the places within the 48 contiguous states. We also make other Fedex shipping options available to meet your various shipping needs.

The following chart shows the transits time of Fedex Ground / Home Delivery service from our facility:
*Note: shipping estimates below are based on BUSINESS Days. It does not take into account weekends and/or major holidays.
436 Kato Terrace
Fremont, CA 94539